Advocate Radiology Billing
  • Powell, OH, USA
  • Salary
  • Full Time

Advocate employees are paid biweekly. We are open Monday-Friday 8-5pm. We are closed for the 8 holidays! We offer affordable medical insurance with 3 different plan options! Advocate also offers vision, dental, voluntary life, optional FSA with dependent care and AD&D. The company provides short-term disability, long-term disability, HSA reward program and $20,000 of Life Insurance free! We have a 401K plan with a 3-month waiting period and a 4% match.

Advocate Radiology Billing and Reimbursement Specialists, LLC

Information Technology (IT) System Engineer


The Company

ADVOCATE Radiology Billing and Reimbursement Specialists, LLC has been the benchmark leader in radiology billing since 1998. We have invested more capital in technology than any other radiology specific billing company in the industry. We provide a broad range of managed billing services to radiology practices and imaging centers nationwide. We have developed the most evolved radiology claims processing infrastructure focused specifically on radiology reimbursement, claims processing, and compliance.

We are proud of the company that has been built and are pleased at the work our employees accomplish regularly.  ADVOCATE is a friendly, enthusiastic and professional atmosphere. The management team consists of seasoned professionals who lead the Company to meet the challenges of tomorrow. Staff member share ideas and information to further the business goals for our clients. ADVOCATE always stands ready to provide assistant and support to one another. Our congenial, team-oriented approach to our business accentuates the positive and constructively encourages personal development.   We work hard to promote good work/life balance. We recognize our team for their hard work and dedication by offering many fun activities and events to promote team work and create moments where we can all decompress.

We are seeking people committed to providing the best results for our clients and who have a strong work ethic toward achieving our performance and productivity goals. Each employee is a critical link in the processes we handle for our clients. Collaboration, communication, teamwork and a drama free environment are key. Our company is only as good as the collective value our team provides to clients. How we work and collaborate drives what we deliver. What we deliver creates the positive things we can celebrate. The results we celebrate defines who we are as a company.

Position Overview

The Information Technology Systems Engineer is a key position on our newly formed help desk support team. This position will support a multi-domain Microsoft environment including AD, DNS, DHCP, Office 365, Skype and Exchange Online. This position will monitor network and related hardware/software for problems and security related incidents and assist with continuous improvement initiatives. This position will act independently and consistently lead and work on complex assignments requirement a high degree of initiative to resolve the issues at hand.

Please will be expected to participate in the 24x7 on call rotation schedule.


Performance Objectives

  • Administration in a VMWare, specifically Hybrid cloud and Colo environment
  • Monitor network and related hardware/software for problem and security related incidents
  • Ability to proficiently plan, schedule and install new systems, office relocations, appropriated infrastructure changes for various programs
  • Assist in continuous improvement initiatives
  • Willing and able to take the initiative and be proactive to fix issues before they create any problems
  • Consistently leads and works on complex assignments requiring independent action and a high degree of initiative to resolve issues
  • Acts independently to determine methods and procedures by other members of the team.
  • Able to identify and solve new and unique problems using analysis of facts and/or previous solutions
  • Resolve complex issues which have been escalated by members of the team.
  • Document standard operating procedures as requested
  • Identify and improve processes and procedures that can improve customer experience
  • Maintains confidentiality and protects trade secrets as required by HIPPA, clients and Advocate policy requirements
  • Participate in 24x7 on-call rotation
  • Perform related work as assigned

Experience Requirements

A BS/BA degree in a computer science or equivalent technical degree; A minimum of five years of experience is required; Deep understanding of Microsoft collaboration stack including Active Directory, Azure, Office 365, Exchange and SharePoint online; Hands-on experience installing, configuring, and managing Windows Server (2012 and Up), SQL (2012 and Up) and Desktop OS (Windows 7 and 10); Advance VMware configuration and support in on-prem and cloud environments; Experience installing, configuring, and managing network switches, wireless, and firewalls in an Office and Data Center environment; Advanced Certifications (Microsoft, VMware) supporting the defined skills are preferred; PowerShell scripting experience; Ability to manage time and workload effectively; Ability to perform in a dynamic environment with changing schedules and priorities; Customer Service Oriented; Experience working with remote clients is a plus

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job.  They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.  Management maintains the right to assign or reassign duties and responsibilities to this job at any time. Those who fill this position are required to work set hours which are agreed upon based on company needs. Also, those who fill this position may be subject to random background checks, including exclusion compliance inquiries at any point of employment.

ADVOCATE is located in Powell, Ohio. Powell is among one of the many in central Ohio of a rapidly growing and diverse metropolitan area. The area offers a wide range of affordable housing, many cultural and recreational opportunities, excellent schools, and a strong economy based on government as well as service, transportation and technology industries. Additional information about the Powell area is available at

Advocate Radiology Billing and Reimbursement Specialists, LLC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation or identity, national origin, disability status, or protected veteran status.


Requires the successful completion of a background check.

Advocate Radiology Billing
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